Frequently Asked Questions
What is the address of Bethel Woods Center for the Arts?
Bethel Woods Center for the Arts is located at 200 Hurd Road, Bethel, New York 12720, United States of America. Correspondence should be sent to P.O. Box 222, Liberty, New York 12754.
How do I purchase tickets for events?
Tickets are available through Ticketmaster or the Bethel Woods Box Office. All sales are final with no refunds or exchanges. Advance purchase is recommended for popular events.
What are the parking options and costs?
General parking is free in designated lots. Premium parking in Lot D is available for purchase, offering closer access. Lots open varying times based on the event.
Is the venue accessible for individuals with disabilities?
The venue meets accessibility standards with designated parking, wheelchair seating in sections 6-11 and 100, and limited wheelchair rentals. Advance reservations for accessible seating are advised.
What items can I bring to a pavilion concert?
Permitted items include clear tote bags up to 12x6x12 inches, small clutch purses, blankets, pillows up to 22×22 inches, factory-sealed water bottles (two, 20 oz. or less), and one gallon zip-lock bag of food per person.
What items are prohibited at the venue?
Prohibited items include weapons, illegal drugs, fireworks, drones, glass containers, large umbrellas, professional cameras, alcohol, unsealed water bottles, and metal reusable bottles. All guests are subject to search.
Are there age restrictions for events?
No general age requirement exists, but check specific event pages for restrictions. Guests under 18 should be accompanied by a parent or guardian. No waiting area is provided for guardians.
What is the re-entry policy?
Re-entry is not permitted upon exiting the venue. Ensure all needs are met before leaving the premises.
What happens in case of inclement weather?
Events proceed rain or shine. No refunds, credits, or exchanges are offered due to weather. Tune to 107.7 FM or check social media for updates.
Where is lost and found located?
Report lost items via the online form on the Bethel Woods website. Inquiries can be directed to venue staff during events.
Is smoking allowed at the venue?
Smoking, including electronic cigarettes, is restricted to designated areas at the top of the lawn hill. It is prohibited on the lawn, in the pavilion, and on pathways.
Can I bring pets to the venue?
Pets are not allowed, except for service animals. This policy applies to the entire premises, including parking lots.
How early should I arrive for a concert?
Arrive early; parking lots and gates vary by event. Allow at least 20 minutes to walk from parking to the pavilion. Member gates open 30 minutes before general gates.
Are there ATMs available on site?
Four ATMs are located outside the Box Office and at major concession areas. The venue is cashless; credit cards and mobile payments are accepted.
What is the policy on food and beverages?
One gallon clear zip-lock bag of food per person is allowed. Two factory-sealed plastic water bottles (20 oz. or less) or one empty reusable non-metal bottle (32 oz. or less) are permitted. Alcohol is prohibited.